Resilience Strategies for HR Practitioners
Course Introduction
HR practitioners manage some of the most challenging and sensitive issues in the workplace, from leading grievance and capability processes, to supporting employees during periods of acute mental ill health.
HR practitioners are often the first point of contact for staff experiencing difficulties, uncertainty and distress. For many HR practitioners, the pressures and trauma associated with these challenges can take a heavy toll. There comes a time when it is crucial to prioritise the health and wellbeing of those who spend their working lives putting the needs of others first.
What will participants learn?
This workshop will equip HR practitioners with knowledge and techniques that they can apply straight away in order to, metaphorically, put their own oxygen mask on first. Attendees will benefit from theory and practical tips for managing challenging and, at times, deeply sensitive discussions with staff. Using relatable case studies, participants will discuss how to put these tips into action, in a safe and supportive environment.
The workshop will incorporate a strong focus on resilience and strategies to protect participants in situations where they may feel triggered, or experience Vicarious Trauma.
Content
- 01The neuroscience behind stress & trauma
- 02A 3-step approach to prepare for challenging and sensitive conversations
- 03Practical tips, deep listening and building an empathetic approach
- 04Case study discussion
- 05Self-care: coping during triggering situations
- 06Strategies to manage challenging and sensitive conversations “in the moment”
- 07Case study discussion
- 08The vulnerability of HR teams to Vicarious Trauma
- 09Self-care: setting boundaries
Working with Inclusive Group
Inclusive Group will work with you to understand the context for your workshop. This involves a 20-minute discovery call where we explore:
- 01The background and ‘cultural norms’ of this topic in your organisation
- 02An overview of the participant group(s)
- 03Scenarios or examples relevant to your organisation that we can use during the workshop
- 04Anything else pertaining to the successful delivery of the workshop
Details
- 01Recommended workshop length 2 hours – 3 hours
- 02Content tailored to your organisation, using bespoke case studies and scenarios (design fee will apply)
- 03Suitable for up to 25 participants
- 04Virtual delivery via Inclusive Group Zoom or your own platform
- 05In-person delivery at your office or offsite venue (travel expenses will apply)
Follow-Up
Talk to us about our additional learning tools, such as nudges, videos and podcasts, to deepen and extend your participants’ understanding and application of this topic.